Outsourcing – How It Evolved To What It Is Now Today

September 30, 2016 ssc web

Outsourcing isn’t entirely a new concept – but ever wondered just how far back the practice stretches? Some sources say it started being recognized as a strategy in 1989, while others say that’s only the year it was formally identified by the term ‘outsourcing’, and it’s been in practice even

BPO 2016 : Uplifting Philippines’ Economy

September 23, 2016 ssc web

The year is 2010. The Philippines surpassed India and took the crown as top country to outsource. Fast forward to five years and the industry amassed a total gross revenue amounting to US$ 22 billion. It directly employed 1.2 million Filipino workers. Additionally, the industry has generated some 2.5 million